A.= Simply browse the store and add the items to the shopping cart and then proceed to the checkout. Alternately you can e-mail or telephone your order direct via our sales hotline.
Q = How long before I receive my order?
A = We endeavour to despatch items within 24 hours of receiving cleared funds.
Q = Is there a minimal order ?
A = No minimal order applies in our store you can order as much or as little as you choose although we are confident that you will be so pleased with your purchase that you will be back. Although why not take advatage of our FREE postage on UK orders over only £10.00.
Q = How can I pay for my order? what payment methods do you accept?
A = etnico accept all major credit cards through our secure system.
Q = What if i do not have a credit card?
A = Not too worry we accept Postal Orders and Cheques although please note that we can only despach goods upon receiving cleared funds in our account.
Q = Do you have a catalogue for your items?
A = NO ! This is due to the amount of different items that we add to our already comprehensive range on a weekly basis. If we were to have a catalogue some customers would miss out on all the new items.
Q = Why are your prices so CHEAP compared with other stores?
Q =How do I know how good the quality is?
A =etnico have been trading for over 20 years and have built up a reputation for quality and a highly reliable service. etnico work direct and buying in quantity allows us to cut out any middle men, which enables us to pass those savings on to our customers.
Q = What do I do if I am not happy with my purchase?
A = In the unlikely event that you are not satisfied with your item, simply CONTACT US first explaining the reason ,return the item as you received it and we will issue you with a NO QUIBBLErefund or credit (please note that it is your responsibility to return the item safely) Please see our REFUND section for full terms & conditions .